Reference

Your Account Rules on sultan46

These terms set out how your sultan46 account works — what you agree to when you open one, how we handle your wallet activity through DANA, OVO, and GoPay, and what conditions apply to your access.

Account eligibility appliesDANA, OVO, GoPay coveredAccess subject to local lawOne account per personTerms updated with notice

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TERMS CONTACT PATHS

Reach Us About These Terms

If any part of these terms is unclear, or you need to raise a concern about your account status, wallet transaction, or a restriction applied to your access, our support team is available to help. Have your account ID and the relevant wallet reference ready when you reach out — it speeds up the review.

Live Chat Open the chat widget from any page on sultan46. Quote your account ID and the specific clause or transaction you want reviewed for a faster response.

Email Support Send your terms or account query to our support address. Include your registered email, wallet type (DANA, OVO, or GoPay), and a short description of the issue.

Account Help Centre The Help Centre covers common terms questions — account closure, wallet limits, dispute steps, and how to request a copy of your transaction history.

What These Terms Actually Cover

sultan46 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening and using your sultan46 account, you confirm that you have read these terms and agree to be bound by them. Your account is personal — sharing it, opening duplicates, or letting someone else operate it under your name all breach these terms and may

1
result in account suspension. Every transaction you make through DANA, OVO, or GoPay is recorded against your account and is subject to verification before any withdrawal is processed. We reserve the right to request identity confirmation at any point, particularly before your first withdrawal or when
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unusual account activity is flagged. Wallet deposits are accepted only from payment accounts that are registered in your own name; using a third-party DANA or OVO account to fund your balance is not permitted. Adjustments to promotional credits or transaction corrections follow a documented review process
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— contact support with your transaction ID and wallet reference if you need to raise a dispute. We may update these terms and will notify you through your registered contact details before changes take effect. Continued use of the account after the notice period means you
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accept the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Your Rights Under These Terms

Sultan46 applies account-level controls to protect your data, your wallet activity, and your session history. Here is how we approach the areas that matter most under these terms.

Data Handling

We hold only the account data needed to operate your wallet transactions and verify your identity. We do not sell your personal details to third parties. Retention periods follow our internal data policy.

Account Security

Your account is protected by login verification. If you suspect unauthorised access, contact support immediately with your registered wallet details — DANA, OVO, or GoPay — so we can lock the account fast.

Cookies and Session Data

We use session cookies to keep your account active across devices. Functional cookies are required; you can manage preference cookies through your browser settings without losing your account access.

Requesting Changes

To update your registered email, phone number, or wallet account name, submit a request through live chat with proof of identity. Changes to wallet details require re-verification before they take effect.

Common Questions About These Terms

Below are the questions we hear most often about how these terms apply to your sultan46 account — covering wallet rules, account access, dispute steps, and what happens if terms change.

No. Deposits must come from a wallet registered in your own name. Third-party DANA, OVO, or GoPay transfers breach these terms and may result in your balance being held pending review.

Multiple accounts under the same identity are not permitted. If duplicates are detected, both accounts may be suspended and any pending withdrawals placed on hold until the review concludes.

Contact support via live chat or email with your transaction ID, wallet reference, and the specific issue. Our team logs every dispute and responds with a reference number for tracking.

We notify you through your registered contact details before any changes take effect. A notice period applies; using your account after that period means you accept the updated version.

Availability depends on local law and is only available in eligible regions where local law permits. Check the current access status for your region before opening or using your account.

Submit a data request through the Help Centre or via email. Include your account ID and registered wallet type. We process these requests in line with our data retention policy.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Your Account Rules on sultan46

Reach Us About These Terms

Account Security and Your Rights Under These Terms

Data Handling

Account Security

Cookies and Session Data

Requesting Changes

Common Questions About These Terms

01 Can I use someone else's DANA or OVO account to deposit?

02 What happens if I open more than one sultan46 account?

03 How do I dispute a transaction or a term applied to my account?

04 How will I know if these terms are updated?

05 Is access to sultan46 available everywhere in Indonesia?

06 How do I request a copy of my account or transaction data?

Terms & Conditions

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