What Information We Hold and Why
When you create an account with sultan46, we collect the details you submit at registration — your name, email address, and phone number. If you deposit or withdraw using DANA, OVO, or GoPay, we also record the transaction reference and wallet identifier linked to that payment.
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We do not store your full e-wallet PIN or password; those stay between you and your wallet provider. We also collect technical data automatically — your device type, browser, IP address, and session activity. This helps us detect unusual login attempts and keep your account secure.
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Players in Bandung and across Indonesia who access sultan46 through a mobile browser generate the same session logs as desktop users; no extra data is pulled from your phone beyond what the browser shares. We retain your account data for as long as your account remains
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active. If you close your account, we keep a minimal record for the period required under applicable regulations, then delete it. You can ask us what we hold at any time by contacting support. Availability of this service depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.